• 2016 Professional Beauty Awards - Spa of the Year - Northern Ireland

    The Award Winning Spa at Roe Park

    Combines stunning settings and expertly prepared treatments

Useful Information at Roe Park Resort

It is required that you arrive 15 minutes prior to your first treatment. This will allow the therapist to carry out a consultation for the treatments booked, and time to relax.

Arrival Time

It is required that you arrive 15 minutes prior to your first treatment. This will allow the therapist to carry out a consultation for the treatments booked, and time to relax.

Cancellations

If you need to cancel your scheduled treatments please give 48 hours notice. If you cancel between 48 hours and 24 hours in advance we will require a 50% of the booked treatment costs. Cancellations later than this and no shows will be charged in full.

Children

We have a minimum age of 16 years due to the active nature of our products. No children are allowed in the Spa. This is an adult only zone.

Etiquette

As a courtesy to other clients and to preserve the ambience we request that you switch off mobile phones when entering premises.

Late Arrival

Please understand that late arrival for appointments will result in forfeit of the time for your treatment and will be charged at the full price.

Medical Conditions

A therapist will complete an assessment prior to some treatments which are contra indicated for certain conditions. We are specifically targeting pregnancy, high and low blood pressure, heart problems, skin disorders and diabetes. If you have concerns please let us know at the time of booking.

Men’s Face Treatments

It is recommended that men shave no longer than two hours prior to any facial treatments.

Payments

Full Payment is required at the time of booking for treatments in excess of three hours. Credit Card details will be required.

Prices and Treatments

Prices and details of treatments are correct at the time of going to print. Management reserves the right to alter or amend any of the details or prices at any time without prior notice.

Treatment Adjustments

This is your treatment and we would like you to enjoy it. If you would like the room temperature adjusted or a change in the amount of pressure during your massage please let your therapist know.

Valuables

We recommend that you do not bring any valuables on your visit to the Spa. The nature of treatments means your belongings may be left unattended and we accept no responsibility for losses from lockers.

What to bring

We provide robes, towels, slippers and disposable underwear. Gentleman will be required to wear underwear during treatments.

Booking Information

We recommend that you call in advance to book treatments as your specific requirements may not be available on the day.

Check In

Please come to the reception desk at The Spa.

Gift Vouchers

A gift of a Spa Treatment to the one you love or indeed anyone is greatly appreciated. Please let our reception know and we will arrange the appropriate gift certificate.

Mail Order

To bring The Spa experience into your home all of our Signature Products are available by mail order. Simply call 028 7776­ 2929 and your order will be shipped immediately. Postage will be free of charge to anywhere in UK and Ireland.

Parking

Complimentary parking is available in the main Resort Car Park situated beside the Golf Academy.

Treatment Hours

The Spa is open 7 days a week. Mon- Wednesday: 9.00am - 6.00pm Thursday & Friday: 9.00am - 8.00pm Saturday : 9.00am - 7.00pm Sunday - 9.00am - 5.00pm