The Roe Park Resort, the only 4 star hotel in the North Coast, has been announced as winner of the Northern Ireland Hotel Federation (NIHF) Housekeeping Awards 2013 in the ‘60 Rooms and Over’ category.
The NIHF Housekeeping Awards aim to recognise the work of housekeeping staff in hotels and guesthouses across Northern Ireland. As part of the rigorous judging process, the Roe Park Resort housekeeping team took part in an assessment day when they were scored on a number of duties including bed making, tea trays, final inspections, spillages and hazardous substances. The judges also paid a surprise visit to the hotel to inspect the work of the housekeeping team in the real life environment of the busy hospitality sector.
Executive Head housekeeper at the Roe Park Resort, Beatrice Allen, said: “We have extremely high standards at the Roe Park Resort and are continually striving to improve the experience for our guests. We understand that the quality of housekeeping has a direct impact on customer satisfaction and return visits and this award is a true reflection of our commitment to providing a luxury service.”
The Awards are sponsored by the Northern Ireland Tourist Board, Ecolab, Bunzl Rafferty Hospitality Products and Gilchrist & Soames. For further information on the Roe Park Resort visit