The Resort won ‘Hotel Team of the Year’ and ‘Resort Hotel of the Year’ for the second year consecutively. The second Northern Ireland Hospitality Awards 2018 welcomed over 200 guests at the Crowne Plaza Hotel in Belfast, in a memorable celebration of the country’s hospitality industry. The awards acknowledge the achievements of local professionals and establishments, that stand out due to their dedication to customer service.
The 4-star resort came out on top against a number of popular Northern Ireland destinations, including Lough Erne Resort and Galgorm Resort & Spa. The awards are the latest addition to a string of accolades for Roe Park in 2018 – the resort took home ‘Hotel & Spa of the Year’ at the 2018 Travel & Hospitality Awards, and the resort’s senior staff member Terry Kelly was named ‘Golf Manager of the Year’ by the Golfer’s Guide to Ireland.
Sinead McNicholl, Sales and Marketing Manager of the Roe Park Resort said,
“We are delighted to have received two awards at the 2018 Northern Ireland Hospitality Awards, to win ‘Resort Hotel of the Year’ for the second year in a row is a huge achievement for us. We are also thrilled to have picked up the ‘Hotel Team of the Year’ Award, our staff strive for the best results possible in every area of the hotel, and we are so pleased that their hard work has been rewarded.”
“It is also amazing that the winners are chosen by members of the public, so the awards are even more special that people who stayed and enjoyed the resort have voted for us. We are investing significantly in our facilities over the next year, beginning with the £500,000 refurbishment of our main function room to expand our offering to wedding parties. This is followed by the phased refurbishment of 118 bedrooms and our restaurant.”
Elizabeth Bastidas from the Northern Ireland Hospitality Awards added,
“The hospitality industry plays a vital role in enhancing the country’s economy and tourism trade. These professionals have dedicated their whole career to delivering memorable experiences and making Northern Ireland a welcoming place for tourists and visitors.
“We would like to congratulate the Roe Park Resort on their two award wins, quite an accolade to pick up ‘Resort of the Year’ two years running! The awards recognise successful individuals that work within businesses whose sole aim is to meet their customers’ needs and expectations. We would like to congratulate all finalists on their amazing achievements.”